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Térms & Conditions |
- It is important that you read and
understand the terms and conditions for booking rentals.
- Bookings:
The bookings could be done by telephone, by email, by fax
or directly in our office. In the case that you did it by
telephone, Nerjazul will ask the necessary details by fax.
- Confirmation of Bookings
and Payment: The booking will be confirmed
when you pay 25% minimum of total price. You can pay it,
by transfer or in cash.
The rest of total price will be paid the day before or the
same day of arrival.
- Minimun Stay:
The minimum stay will be of three nights in all seasons
of year.
Exceptions:
- Easter and Christmas time: 4 – 5
Nights.
- From 1st July to 1st September: 7 Nights.
- Check In/Out Time:
The arrivals into the property will be from 16:00 hours
and departures will be before 10:00 hours, except different
agreement.
- Key Collection:
When the booking in confirmed, we will give you the instructions
to reach your rental house.
- Breakage Deposit.
- The Prices Include:
- The electricity, water and gas used.
- Linen and towels.
- If you are going to stay 14 days or more, we will
make you a change of linen and towels once a week.
- The indirect tax (I.V.A.).
- Cancellations:
In the case that you cancell the booking, the expenses will
be as following:
- 30 or more days before the arrival: 0%
- From 30 to 20 days before the arrival: 5%
- From 20 to 15 days before the arrival: 10%
- From 15 to 5 days before the arrival: 25% (Deposit)
- From 5 to 0 days before the arrival: 50%
- Number of People: When
the booking is done, the client has the obligation of declarity
the number of persons who are going to stay in the property
( with children ) we can not admit a higher number of people
that Nerjazul office has established for the property. Therefore,
Nerjazul can admit or not the booking, and even to cancell
it, in that case.
- Pets: You
must to consult to the real estate the posibility of bring
with you some types of animals to the property. If the real
estate accepts the animal in the property you musto to pay
100 euros per animal, in concept of guarantee deposit. The
damaged done by pets the customer to pay the reparation.
- Damages and Deficiencies:
If the clients find some problem in the rented property
, they must tell the Agency during stay, Nerjazul will try
to solve the problem as soon as possible. In the case that
Nerjazul could not solve, we will change the clients to
another property, if any claim done after the clients departure
will not accept by us.
- Alterations of Bookings:
Nerjazul could change the property rented to another one
of similars or better characteristics, when for major the
property could nor be occupied.
In that case that tue client does not want the offered alternative,
Nerjazul will give back the payment.
- Aceptance of Conditions:
The confirmation of the booking it is understood as agreement
by the client of the points about mentioned.
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